KR
EMERGENCIES
Access
Outpatients
Outpatient Reception Hours
Examination Days & Holidays
| Examination Days | Monday to Friday |
|---|---|
| Holidays | Saturday, Sunday, national holidays, year-end and new-year holidays |
| Internal Medicine | 8:30 am - 10:30 am |
|---|---|
| Psychiatry | 8:30 am - 10:00 am, 12:30 pm - 1:30 pm |
| Pediatrics | 8:30 am - 11:00 am |
| Dermatology | 8:30 am - 10:30 am |
| Surgery | 8:30 am - 11:00 am (Each outpatient department differs, so please contact in advance) |
| Neurosurgery |
[Tuesday, 2nd & 4th Thursday each month] 8:30 am - 11:00 am
[Friday] 8:30 am - 11:00 am, 1:00 pm - 2:30 pm (Patients with a referral letter and who have made an appointment should attend at the time of the appointment) |
| Diencephalic-Pituitary Surgery | [Monday, Wednesday, Thursday] 8:30 am - 11:00 am |
| Neuroendovascular Therapy |
[Tuesday] 8:30 am - 11:00 am
[Thursday, Friday] 1:00 pm - 2:30 pm |
| Anesthesiology | [Monday, Thursday] 1:00 pm - 2:30 pm |
| Orthopedics |
8:30 am - 10:30 am
(Patients with a referral letter and who have made an appointment should attend at the time of the appointment) |
| Plastic Surgery | [Monday, Tuesday, Thursday, Friday] 8:30 am - 10:30 am |
| Obstetrics and Gynecology |
8:30 am - 10:30 am
(Patients with who have made an appointment should attend at the time of the appointment) |
| Urology | 8:30 am - 10:30 am |
| Ophthalmology | 8:30 am - 10:30 am |
| Ear, Nose and Throat | 8:30 am - 10:30 am |
| Dentistry | 8:30 am - 10:30 am |
- * If you have a referral letter, please contact the First Visits & Referrals counter regarding reception hours.
- * Not applicable to emergency patients.
Pre-Examination Procedure
Outpatients
Requests when Attending for an
Examination
For foreign patients living in Japan
Please bring (1) photo identification (passport or residence card) and (2) your health insurance card when attending for an examination. Confirmation of these documents is required because, as a medical institution certified to accept foreign patients, we are required to report on each patient’s nationality and language in order to prevent accidents caused by mistaken identity during medical examinations and tests. Patients who do not have Japanese health insurance will be charged 30 yen for each medical fee point.
Besides patients who cannot speak Japanese are required to come with medical interpreters.
For foreign patients who do not have Japanese public health insurance
Non-resident foreign patients who are not enrolled in Japan’s public health insurance and are seeking a consultation at Toranomon Hospital should arrange for support from a medical travel support company in order to ensure the provision of safe medical care.We are in partnership with medical travel support companies certified by Medical Excellence Japan. Our partners are following three companies.
JTB Corporation
(Japan Medical & Health Tourism Center: JMHC)
TEL:+81-3-5290-1630
URL：
https://j-medical-healthcare.com/program/contact/
English：
https://j-medical-healthcare.com/en/program/contact/
中文：
https://j-medical-healthcare.com/zh_CN/program/contact/
日本語：
https://j-medical-healthcare.com/program/contact/
Emergency Assistance Japan Co., Ltd.
TEL:+81-3-3811-8600
URL：
https://www.eaj.ne.jp/maj/ja/inquiry
English：
https://www.eaj.ne.jp/maj/inquiry
中文：
https://www.eaj.ne.jp/maj/cn/inquiry
日本語：
https://www.eaj.ne.jp/maj/ja/inquiry
Saint Lucia Healthcare Japan
TEL:+81-3-6811-0685
URL：
https://www.stluciabj.co.jp
中文：
https://www.stluciabj.cn/
日本語：
https://www.stluciabj.co.jp/form.html
* Please note that if you contact us directly, we will ask you to contact one of the above three companies. We do not provide medical care to inbound medical tourism individuals (or their agents).
* Please contact each companies about details like service contents.
* Coordination costs will be borne by the patient.
Outpatients Floor Guide
Outpatients Payment
| Payment machines |
2nd floor
(7 machines) |
Weekdays: 8:00 am - 6:30 pm | Cash, credit card, debit card |
|---|---|---|---|
| Weekdays: 6:30 pm - 8:00 pm | Credit, debit card (one machine only) | ||
| 1st floor (1 machine) | 24 hours a day, 7 days a week *Note 1 | Credit card, debit card | |
| Staffed reception | 2nd floor: Payment Consultations | Weekdays: 8:30 am - 5:15 pm | Cash, credit card, debit card, Alipay |
| 1st floor: Emergency outpatient reception | Weekdays: 5:15 pm - 8:30 am | Cash, credit card, debit card, Alipay | |
| Saturdays, Sundays, public holidays: 24 hours | Cash, credit card, debit card, Alipay |
| Payment machines | ||
|---|---|---|
|
2nd floor
(6 machines) |
Weekdays: 8:00 am - 6:30 pm | Cash, credit card, debit card |
| Weekdays: 6:30 pm - 8:00 pm | Credit, debit card (one machine only) | |
| 1st floor (1 machine) | 24 hours a day, 7 days a week *Note 1 | Credit card, debit card |
| Staffed reception | ||
| 2nd floor: Payment Consultations | Weekdays: 8:30 am - 5:15 pm | Cash, credit card, debit card, Alipay |
| 1st floor: Emergency outpatient reception | Weekdays: 5:15 pm - 8:30 am | Cash, credit card, debit card, Alipay |
| Saturdays, Sundays, public holidays: 24 hours | Cash, credit card, debit card, Alipay | |
- *Note 1: Closed for maintenance from 11:50 pm - 12:10 am.
- * When paying by credit card that requires a signature or by Alipay, please go to the Payment Consultations counter (2nd floor) between 8:30 am and 5:15 pm on weekdays, or the emergency outpatient reception (1st floor) between 5:15 pm and 8:30 am on weekdays or on Saturdays, Sundays, and holidays.
- * When paying by card using a payment machine, you will need to enter your PIN and your patient registration card. Payment by installments is not available.
- * Some cards are not accepted. Please contact the Payment Consultations counter (2nd floor) for details.
Please store receipts carefully, as they are required for procedures such as tax returns and high-cost medical expense rebates and will not be reissued. If a receipt is lost or has been used for another procedure, a "proof of receipt" can be issued. Please apply at the Payment Consultations counter (2nd floor).
